If you have a fault on memory, please do not use this form. Call us and we will endeavour to solve problem/replace goods same day.

RMA are subject to the following conditions:

  • Cancelled orders are subject to a 20% restocking fee
  • Only new and unopened goods may be returned for credit
  • Cancelled orders may only be returned within 28 days of purchase
  • Non-stock items and special orders may not be returned for credit

Returning goods for credit.

  • You will need invoice to hand
  • Submit form and an RMA number will be issued
  • Enclose copy of invoice with goods along with RMA notification mail.
  • Ensure RMA number is visible on box
  • RMA's are valid for 7 days
  • Please ensure that goods are returned in adequate packaging

Click here if you accept terms and conditions