If you have
a fault on a product, please do NOT use this form. Email firstname.lastname@example.org with Part number, Invoice
Number, Serial number if relevant and details of the fault in the body of an
email (no attachments please).
RMA are subject to the following conditions:
- Cancelled orders maybe subject to a 20% restocking fee
- Only new and unopened goods may be returned for credit
- Cancelled orders must be returned within 28 days of purchase
- Special orders may not be returned for credit
Returning goods for credit.
- You will need invoice to hand
- Submit form and an RMA number will be issued
- Enclose copy of invoice with goods along with RMA notification mail.
- Ensure RMA number is visible on box
- RMA's are valid for 7 days
- Please ensure that goods are returned in adequate packaging
PLEASE NOTE RMA'S RETURNED OUTSIDE THE DATE PARAMETERS OR WITHOUT CORRECT DOCUMENTATION WILL NOT BE PROCESSED.