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RMA Form
If you have a fault on a product, please do NOT use this form. Email returns@2020.ie with Part number, Invoice Number, Serial number if relevant and details of the fault in the body of an email (no attachments please), and we will arrange a replacement for you.
RMA are subject to the following conditions:
Please note the following conditions to ensure you meet the criteria to apply for an RMA
- Cancelled orders maybe subject to a 20% restocking fee
- Only new and unopened goods may be returned for credit
- Cancelled orders must be returned within 28 days of purchase
- Special orders may not be returned for credit
Returning goods for credit.
- You will need invoice to hand
- Submit form and an RMA number will be issued
- Enclose copy of invoice with goods along with RMA notification mail.
- Ensure RMA number is visible on box
- RMA’s are valid for 7 days
- Please ensure that goods are returned in adequate packaging
PLEASE NOTE RMA’S RETURNED OUTSIDE THE DATE PARAMETERS OR WITHOUT CORRECT DOCUMENTATION WILL NOT BE PROCESSED.
Note: Only ONE part number is permitted per application. All Fields are required.